Disappointed with the AirGradient One PM2.5 issue

A few days ago I received my AG One kit and put it together and added it to HomeAssistant. Most of the values are great but the PM values were basically always zero which I found odd especially as it did not match my current sensor. After doing some searching I found this page explaining that there is an issue with the PM sensor but the only corrections are available on the dashboard which doesn't help for my HA use case.

What's upsetting is that it seems like there have been similar issues since February of 2024 or at least since September of 2024 if this is somehow unrelated to the earlier problem (which seems unlikely given the date codes on the affected modules).

So why is AG still selling these units if they are not functioning correctly? Heck even their own blog post above calls these "faulty modules". At the very least this issue should be disclosed on the purchase page so folks are aware that they might receive a monitor that doesn't currently work correctly.

I bought the AG One specifically to monitor CO2 and PM2.5 and instead I have an expensive air quality monitor that only does half of what I bought it to do. Worse yet, I have no idea if the issue has been resolved since Achim said they were finalizing new firmware back in November but I haven't seen an update confirming that the issue has been fixed and I'm still seeing nonsense values running firmware 3.1.13.