Canada post doesn’t care

I ordered baby clothes online because my sister is pregnant. The package was "delivered" two weeks ago but I didn't receive it. I contacted Canada post to start a claim and they quietly closed the claim because they couldn't find my package but I wasn't notified of anything. When I tried to ask for more questions about the investigation, the agent purposely disconnected the call. Both times this happened while trying to get more information on my package. With two separate agents.
Whoever took this package is the biggest POS on Earth, you stole baby clothes that were meant for a baby that hasn't been born yet. Utterly disgusted.