Please use this thread for submitting and discussing any bugs you may encounter while playing Diablo Immortal.

In-game bug reporting is the best option. This will automatically log it on Blizzards end.

Useful information to provide:

• Device: (e.g. iPhone 12 / Samsung Galaxy S10+)
• Chipset (if known): (e.g. Snapdragon / Exynos)
• Android / iOS version:
  
• Description of the bug:
  
• What you were doing before the bug:
• Steps to reproduce bug:
• Screenshot /video of bug:
  

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Compilation of the latest FAQ's from Blizzard:

https://www.reddit.com/r/DiabloImmortal/wiki/faq

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Official links:

Blizzard Support:

https://us.battle.net/support/en/

KNOWN ISSUES

• Some Samsung devices with an Exynos chipsets are having graphical issues, or cannot download the game at all.
  • This is being looked into, more details here: https://www.reddit.com/r/DiabloImmortal/comments/v2fl2c/bugserrorsissues_megathread/iasiqcx/
• Xiaomi mobile devices are being shown as incompatible, despite meeting specifications.
  • Being looked into: https://us.forums.blizzard.com/en/blizzard/t/mobile-phone-compatibility/22099/9
• Login error because account is “in different regions”
  • Devs are working on a fix, but you can find a potential workaround here: https://us.forums.blizzard.com/en/blizzard/t/login-error-because-account-is-in-different-regions/22121/4
• Can't enable Ultra graphics mode
  • Ultra graphics is only available for some iPads and PC. Not available on any phone.