Jerky Gear shifting

I have to emergency buy a new car and thought it would fun to try something new (coming from. My third Prius). Found a 2023 with less than 50k miles and the experience was pretty good but I you could really feel the gear changes below 35 mph.

We told the sales person and he said he'd have his techs look at it. They said nothing is wrong, and that's how it is supposed to feel when it goes into gear. What are your thoughts? Do your niros have very jerky Gear shifting? Any previous Prius owners here that noticed this? I'm not sure if it's because it's a car I'm not used to or if the sales man is lying to me. They also lied about it having snow tires. So I'm skeptical.