Watch out for comments here posting fake customer service numbers
Just fell for my first scam today!!
One of my close family members fell ill so I booked a round trip flight to visit them, and unfortunately while I am here they have passed. I was looking up how to reschedule my return flight so that I can stay for the funeral, and made the frustratingly idiotic choice to just call the number that someone posted in the comments of a post in this aubreddit for AA customer service. Well unsurprisingly it was a scam, and now they have my flight confirmation number and cancelled my flight. Luckily I realized what was going on before I gave them my credit card number, but this is still a headache that I absolutely do not need right now. Going to call the actual AA customer service line and hopefully get this all fixed, but learn from my mistakes and never call any customer service number that isn't directly on a company's website. I reported the comment in question, so hopefully if enough people start reporting them when they see them then the moderators here can start cracking down on it more.
EDIT: The (real) AA customer service just sorted everything out for me, was a piece of cake!
The scam comment in question: https://www.reddit.com/r/americanairlines/comments/wws9mx/comment/m3uslu7/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=1&utm_content=share_button
EDIT: Looks like the mods took it down, thanks y'all!