Replit Quota based to -> FORCED Usage based pricing change. Zero notice period. Paying users have no say.
How do I communicate "not accepted"? There is no option to cancel, contact support or get rid of this screen.
Since they have already changed for the year to me as customer, I should ideally be given a choice of continuing with the old plan, or move to new one, or if the old plan is sunset, then i should at least be offered refund (what will happen to my current projects?)
And there should be a some notice period (~90 days) for the user to take a call.
I understand and respect the fact that businesses need to make changes in their pricing plan as they learn more about their own expenses and user behavior. But there is a customer-friendly way of rolling out such changes rather than forcing it to their paying customer with a split second window to forcefully accept new terms. Especially when my credit card is already on the file.
